WooCommerce License Manager integration allows you to require your customers to enter a valid license key for a product purchased from your WooCommerce store to be able to open a support ticket. Requires Deski Support – Version 1.1.2+ Requires WooCommerce License Manager With API v2 Enabled
Continue ReadingIn the fast-paced world of customer support, businesses need efficient and user-friendly solutions to manage their helpdesk operations effectively. While standalone web applications have traditionally been popular choices, today we’re going to explore why using a WordPress-based helpdesk or ticketing plugin can be a smarter option. We’ll delve into the ease of installation and updates offered by WordPress plugins, providing …
Continue ReadingCore Features Shortcodes We added shortcodes for better customization and smoother integration, convert any page to your customer support base using shortcodes! Custom Fields Deski also allows you to create custom fields, enabling you to gather specific information from customers when they submit new tickets. These fields can be tailored globally or made conditional, appearing only for specific categories, providing …
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